For months now I have been telling everyone I know to STOP READING NEWSPAPERS AND WATCHING NEWSCASTS. Why? Let me give you some background and I think the answer will be obvious. There was a great article written in the Wharton Business School Blog, which talked about the newspaper industry today. One of the comments…
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Life is a CELEBRATION – enjoy it!!
This is an unusual post for me and one that is not related at all to my normal discussions of sales, customers, loyalty/retention, social media, etc. This is about me and life. If you are expecting something else, you can stop reading now and wait for my next post. Two weeks ago my mother passed…
I’m inspired…Lovemarks
I have been reading and listening to some speeches given by Kevin Roberts, Worldwide CEO of Saatchi and Saatchi, one of the most respected and revered advertising agencies in the world. Why, you might ask, would I be reading and getting deep into what an advertising agency is doing? Great question – let me explain….
Sorry for the “gap”…
Let me start by just saying the Customer Experiences Blog is BACK!! I apologize to all of you that have been religiously checking in our our blog on a regular basis, only to find not a lot of new content has been published – that all changes TODAY! There have been a number of exciting…