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	<title>"LOYALTY" - the Ultimate Economic Model &#187; Greg Lins</title>
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	<link>http://customerexperiencesinc.com/blog</link>
	<description>"Loyalty  - the ultimate compliment and differentiator"</description>
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		<title>Eastside Economic Forecast</title>
		<link>http://customerexperiencesinc.com/blog/2007/11/30/eastside-economic-forecast/</link>
		<comments>http://customerexperiencesinc.com/blog/2007/11/30/eastside-economic-forecast/#comments</comments>
		<pubDate>Fri, 30 Nov 2007 02:28:26 +0000</pubDate>
		<dc:creator>Greg Lins</dc:creator>
				<category><![CDATA[Breaking News]]></category>
		<category><![CDATA[Economy]]></category>
		<category><![CDATA[Seattle Business]]></category>

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		<description><![CDATA[The Bellevue Chamber of Commerce presented the Eastside Economic Forecast Breakfast November 15th at the Meydenbauer Center. The breakfast was well-attended with several hundred present. Chris Falco, the Chairman of the Bellevue Chamber led off, followed by presentations by: Joseph Quinlan -Chief Market Strategist of Bank of America Capital Management Kristina Erickson Hudson- Business Development [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>MIT Enterprise Forum:  Video Games</title>
		<link>http://customerexperiencesinc.com/blog/2007/11/30/mit-enterprise-forum-video-games/</link>
		<comments>http://customerexperiencesinc.com/blog/2007/11/30/mit-enterprise-forum-video-games/#comments</comments>
		<pubDate>Fri, 30 Nov 2007 00:03:31 +0000</pubDate>
		<dc:creator>Greg Lins</dc:creator>
				<category><![CDATA[Breaking News]]></category>
		<category><![CDATA[Seattle Business]]></category>

		<guid isPermaLink="false">http://customerexperiencesinc.com/blog/2007/11/30/mit-enterprise-forum-video-games/</guid>
		<description><![CDATA[Just a note to let everyone know about the upcoming MIT Enterprise Forum on December 5, 2007 at the Bellevue Hyatt Hotel.  An excerpt of the announcement follows: Playing Games—Serious Business: Building and Fostering Player Communities, the Ultimate Customer Base With billions of dollars on the table, game companies are experimenting with every aspect of [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Best Practices &#8211; Rants and Raves</title>
		<link>http://customerexperiencesinc.com/blog/2007/11/15/best-practices-rants-and-raves/</link>
		<comments>http://customerexperiencesinc.com/blog/2007/11/15/best-practices-rants-and-raves/#comments</comments>
		<pubDate>Thu, 15 Nov 2007 06:41:41 +0000</pubDate>
		<dc:creator>Greg Lins</dc:creator>
				<category><![CDATA[Best Practices]]></category>
		<category><![CDATA[CEO Insights]]></category>
		<category><![CDATA[Customer Experience]]></category>

		<guid isPermaLink="false">http://customerexperiencesinc.com/blog/2007/11/15/best-practices-rants-and-raves/</guid>
		<description><![CDATA[Here&#8217;s a Best Practice for you: try networking on Linkedin.com.  For some unknown reason, probably divinely inspired, I received two emails today from people that wanted me to join their network.  I started a profile months ago, but as a result of todays email I put a little more effort into it.  I even uploaded my photo&#8230;. and then [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Oxymoron: Comprehensive Sales and Marketing Plans (Comprehensive?)</title>
		<link>http://customerexperiencesinc.com/blog/2007/11/07/oxymoron-comprehensive-sales-and-marketing-plans-comprehensive/</link>
		<comments>http://customerexperiencesinc.com/blog/2007/11/07/oxymoron-comprehensive-sales-and-marketing-plans-comprehensive/#comments</comments>
		<pubDate>Wed, 07 Nov 2007 06:38:03 +0000</pubDate>
		<dc:creator>Greg Lins</dc:creator>
				<category><![CDATA[CEO Insights]]></category>
		<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Expectations]]></category>
		<category><![CDATA[Promise-Driven Organizations]]></category>
		<category><![CDATA[Promises]]></category>
		<category><![CDATA[Trust]]></category>

		<guid isPermaLink="false">http://customerexperiencesinc.com/blog/2007/11/07/oxymoron-comprehensive-sales-and-marketing-plans-comprehensive/</guid>
		<description><![CDATA[Today I was browsing a website that lists member requests for assistance with various business issues.  I have never really taken the time to look at what type of requests are on the list, but for some reason, I was curious today.  It was laden with the usual requests for IT system selection help, recommendations [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Business Alliances &#8211; Upcoming Seminar</title>
		<link>http://customerexperiencesinc.com/blog/2007/11/06/business-alliances-upcoming-seminar/</link>
		<comments>http://customerexperiencesinc.com/blog/2007/11/06/business-alliances-upcoming-seminar/#comments</comments>
		<pubDate>Tue, 06 Nov 2007 07:18:00 +0000</pubDate>
		<dc:creator>Greg Lins</dc:creator>
				<category><![CDATA[Breaking News]]></category>
		<category><![CDATA[Business Alliances]]></category>
		<category><![CDATA[Promises]]></category>
		<category><![CDATA[Relationships]]></category>
		<category><![CDATA[Trust]]></category>

		<guid isPermaLink="false">http://customerexperiencesinc.com/blog/2007/11/06/business-alliances-upcoming-seminar/</guid>
		<description><![CDATA[Heads up to anyone that&#8217;s considering a Business Alliance.  There&#8217;s an upcoming seminar this Wednesday, November 7 at the Columbia Tower Club. Customer Experiences Inc. is currently examining several business partner relationships that will enable us to leverage and rapidly deploy our simple, powerful approach we call our Promises Architecture (tm). I will be attending the [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>CEI and Moss Adams Team Up</title>
		<link>http://customerexperiencesinc.com/blog/2007/11/02/cei-and-moss-adams-team-up/</link>
		<comments>http://customerexperiencesinc.com/blog/2007/11/02/cei-and-moss-adams-team-up/#comments</comments>
		<pubDate>Fri, 02 Nov 2007 20:17:04 +0000</pubDate>
		<dc:creator>Greg Lins</dc:creator>
				<category><![CDATA[Breaking News]]></category>
		<category><![CDATA[Business Alliances]]></category>
		<category><![CDATA[Business Strategy]]></category>
		<category><![CDATA[Relationships]]></category>

		<guid isPermaLink="false">http://customerexperiencesinc.com/blog/2007/11/02/cei-and-moss-adams-team-up/</guid>
		<description><![CDATA[We&#8217;re excited to announce our partnership with Moss Adams LLP Strategic Planning group to assist with The Business Navigator (sm) approach to conducting comprehensive planning for enterprise success.   About Moss Adams (excerpt from their website): Moss Adams LLP is the 11th largest accounting and consulting firm in the United States, and the largest headquartered in [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Promise Think is Good</title>
		<link>http://customerexperiencesinc.com/blog/2007/10/25/promise-think-is-good/</link>
		<comments>http://customerexperiencesinc.com/blog/2007/10/25/promise-think-is-good/#comments</comments>
		<pubDate>Thu, 25 Oct 2007 07:14:06 +0000</pubDate>
		<dc:creator>Greg Lins</dc:creator>
				<category><![CDATA[Promises]]></category>

		<guid isPermaLink="false">http://customerexperiencesinc.com/blog/2007/10/25/promise-think-is-good/</guid>
		<description><![CDATA[It&#8217;s midnight, and I&#8217;m wrapping up a few edits on a proposal for a Promise-Driven Strategy.  The company is interesting and unique, as they all are, but this one is a little more so.  Necessarily, it forced us to think about how best to adapt our Promises-Driven approach to the situation. Call me a geek [...]]]></description>
		<wfw:commentRss>http://customerexperiencesinc.com/blog/2007/10/25/promise-think-is-good/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Business Mission &#8211; A Mini-Series</title>
		<link>http://customerexperiencesinc.com/blog/2007/10/23/business-mission-a-personal-view/</link>
		<comments>http://customerexperiencesinc.com/blog/2007/10/23/business-mission-a-personal-view/#comments</comments>
		<pubDate>Tue, 23 Oct 2007 05:03:27 +0000</pubDate>
		<dc:creator>Greg Lins</dc:creator>
				<category><![CDATA[Business Strategy]]></category>
		<category><![CDATA[CEO Insights]]></category>
		<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[Employee Retention]]></category>
		<category><![CDATA[Expectations]]></category>
		<category><![CDATA[Market Differentiation]]></category>
		<category><![CDATA[Promise-Driven Organizations]]></category>
		<category><![CDATA[Promises]]></category>
		<category><![CDATA[Trust]]></category>

		<guid isPermaLink="false">http://customerexperiencesinc.com/blog/2007/10/23/business-mission-a-personal-view/</guid>
		<description><![CDATA[So what about Business Missions?  While it’s popular these days for CEO&#8217;s to have the “Mission Statement” hanging in the lobby and lunch room, few businesses actually LIVE their Mission Statements.  It&#8217;s hard to do!  No matter how well-crafted the Mission Statement is, it is extraordinarily difficult to get an entire Organization aligned with such a [...]]]></description>
		<wfw:commentRss>http://customerexperiencesinc.com/blog/2007/10/23/business-mission-a-personal-view/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Promise-Driven Organizations Deliver!</title>
		<link>http://customerexperiencesinc.com/blog/2007/10/10/promise-driven-organizations-rock/</link>
		<comments>http://customerexperiencesinc.com/blog/2007/10/10/promise-driven-organizations-rock/#comments</comments>
		<pubDate>Wed, 10 Oct 2007 08:44:33 +0000</pubDate>
		<dc:creator>Greg Lins</dc:creator>
				<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[Employee Retention]]></category>
		<category><![CDATA[Expectations]]></category>
		<category><![CDATA[Increased Profitability]]></category>
		<category><![CDATA[Market Differentiation]]></category>
		<category><![CDATA[Promise-Driven Organizations]]></category>
		<category><![CDATA[Promises]]></category>
		<category><![CDATA[Relationships]]></category>
		<category><![CDATA[Trust]]></category>

		<guid isPermaLink="false"></guid>
		<description><![CDATA[Welcome to a new blog about Promise-Driven Organizations.   Let&#8217;s face it &#8211; ALL of us as we journey through life, want to know what to expect from others.  We want to know if we can rely on others to do what they say they will do.  This is true in family situations, friendships, business, and [...]]]></description>
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		<slash:comments>0</slash:comments>
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