Written on
March 23, 2009 by
Blaine Millet in
Breaking News,
CEO Insights,
Customer Experience 2.0,
Economy,
Increased Profitability,
Market Differentiation,
Relationships,
Seattle Business,
Social Media,
Social Networking
Last Wednesday I had the distinct pleasure of speaking to one of the most influential and well respected business groups in the area – Bellevue Chamber of Commerce’s EBRT (Eastside Business Roundable). This group is comprised of some of most well known business leaders in both Seattle and Bellevue. Why was I there? They were interested,…
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I had the opportunity to speak to a great group of small and middle market business owners and executives yesterday that were part of The Seattle Executives Association – what a great group of people! This is an executive networking group that has been around for 90 years and has a very rich history and…
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I wanted to apologize to my readers for going “dark” the past four or 5 days and my blog being down. Unfortunately, this was not something in my control and didn’t even know it was happening until a reader pointed it out to me on Friday. As it turns out, there was something that went…
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One issue that seems to resonate in the market is who companies care about the most – NEW customers or CURRENT customers? What I find out there is an incredible discrepancy between what is “said” and what is “acted” out by companies. Too often a business tells its existing customers that they are the MOST…
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