Comments on: Taking it just a little farther makes all the difference… http://customerexperiencesinc.com/blog/2008/09/08/taking-it-just-a-little-farther-makes-all-the-difference/ "Loyalty - the ultimate compliment and differentiator" Thu, 01 Dec 2011 05:16:10 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: bangkok apartments for rent http://customerexperiencesinc.com/blog/2008/09/08/taking-it-just-a-little-farther-makes-all-the-difference/comment-page-1/#comment-206 bangkok apartments for rent Thu, 17 Nov 2011 18:14:05 +0000 http://customerexperiencesinc.com/blog/?p=128#comment-206 I as well as my buddies came studying the nice helpful tips located on your site and so quickly I had an awful feeling I had not expressed respect to the website owner for them. All the young boys ended up totally very interested to read through all of them and now have honestly been taking advantage of those things. Thanks for really being so thoughtful and for getting this kind of smart resources most people are really eager to know about. Our own sincere apologies for not expressing appreciation to earlier. I as well as my buddies came studying the nice helpful tips located on your site and so quickly I had an awful feeling I had not expressed respect to the website owner for them. All the young boys ended up totally very interested to read through all of them and now have honestly been taking advantage of those things. Thanks for really being so thoughtful and for getting this kind of smart resources most people are really eager to know about. Our own sincere apologies for not expressing appreciation to earlier.

]]> By: Filipino Tattoos http://customerexperiencesinc.com/blog/2008/09/08/taking-it-just-a-little-farther-makes-all-the-difference/comment-page-1/#comment-112 Filipino Tattoos Sun, 17 Apr 2011 05:21:09 +0000 http://customerexperiencesinc.com/blog/?p=128#comment-112 Thank you for this timely weblog post. This really is precisely what I've been searching for. Thank you for this timely weblog post. This really is precisely what I’ve been searching for.

]]> By: Randi Busse http://customerexperiencesinc.com/blog/2008/09/08/taking-it-just-a-little-farther-makes-all-the-difference/comment-page-1/#comment-33 Randi Busse Sat, 13 Sep 2008 00:43:44 +0000 http://customerexperiencesinc.com/blog/?p=128#comment-33 Allow me to expand on "a satisfied customer is a former customer waiting to happen". If all you do is "satisfy" your customer, they will not remain loyal to you. Satisfaction is not enough, and at the first opportunity to jump ship (lower price, better availability, new competitor), customers will leave because they have no real reason to stay. We must "WOW" our customers, exceed their expectations, under promise and over deliver, and let them know how thankful and appreciative we are for their business. I'll be happy to explore the topic further as it's near and dear to my heart! Allow me to expand on “a satisfied customer is a former customer waiting to happen”. If all you do is “satisfy” your customer, they will not remain loyal to you. Satisfaction is not enough, and at the first opportunity to jump ship (lower price, better availability, new competitor), customers will leave because they have no real reason to stay. We must “WOW” our customers, exceed their expectations, under promise and over deliver, and let them know how thankful and appreciative we are for their business.

I’ll be happy to explore the topic further as it’s near and dear to my heart!

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