"Invest in your CUSTOMERS
and they will Invest in YOU"
built on Loyalty

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What We Do Topics
Professional Services  
Speaking Engagements  
Case Studies - Simple Solutions = Powerful Results  
We Promise...  
  Speaking Engagements  
  Because we are the Thought Leaders and Innovators in the area of Customer Experiences, Strategy and Promises, we provide a variety of speaking/workshop opportunities for organizations throughout the country. We pride ourselves in being able to offer excitement, passion and education in these areas and to share some leading edge thinking and concepts with your audiences. Our speaking engagements are customized to fit your audience/organization and deliver the results you are looking to achieve - making it both rewarding and compelling. Some of the specific topics include, but are not limited to:  
  • Promises, Promises, Promises - does anyone keep their Promises any longer?
  • Promises - the driver for change in your organization
  • Promise-Driven Organizations™ - what are they and how can they Change the Game with your Customers
  • Traditional Customer Satisfaction doesn't work any longer - what does?
  • How to create lasting Differentiation with your Customers
  • Why Promise-Driven Strategies work better than traditional Strategies
  • Why Employees want their organization to be Promise-Driven
  • Reduce the loss of your Best Employees - Tips for increasing Employee Loyalty
  Our speaking engagements are available to companies, organizations, clubs or other venues that could benefit from this type of powerful, leading edge information. Fees are negotiable based on several factors, including, but not limited to the nature of the event, promotional considerations, additional events, or series. Standard pricing for our engagements are as follows:  
  • Key Note Speech
  • 2 hour Speech or Workshop
  • 2 hour Speech and Workshop
  • 2 hour Executive Workshop
  • Half-day Workshop
  • Full-day Workshop
  • Key Note, 2-hour Executive Session, Half-day Workshop
  If you would like to introduce your organization to the leading edge concepts of Promise-Driven Organizations™ and Customer Experiences, please refer to our Contact Us page and give us a call or drop us an e-mail. Thank you.  


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