built on Loyalty

Type of Organization

"Invest in your CUSTOMERS
and they will Invest in YOU"




Employees embody the spirit and Outward Character of an organization. "Employees are not "assets" of the organization, they are the Outward Character of our organization." In a world where employees have been reduced to mere "assets" that perform "functions," is it any wonder why turnover and Employee Loyalty are such hot topics today?

Outward Character is what external audiences see as the character of your organization, demonstrated through the actions of your employees. If your employees are excited, passionate, trustworthy and loyal to the organization, it says this is an organization you would enjoy working with. If external audience sees and feels the opposite, they aren't as excited or likely to work with you. Employees are humans, not assets, and wear their emotions outwardly to stakeholders, friends and everyone they come in contact with. Having a high degree of Employee Loyalty says more about the character of your organization than any marketing or branding material can communicate.

Employee Loyalty, like Customer Loyalty, is earned, not given. It is earned by building trust. Trust comes from keeping your Promises. Understand and invest in the Promises your Employees feel are important to them and they will give you their Loyalty. Employee acquisition is expensive - far more than the cost of retention. Aligning initiatives with Employee Promises builds Loaylty and reduces costs, all while illustrating the true Outward Character of your leaders and organization.


If you are interested in learning more about we increase Employee Loyalty and Retention or How we make it happen in organizations, click on the appropriate information link below:

More information on Employee Loyalty...

Learn more about other Critical Opportunity areas and how to improve Performance...

  Executives focus
on four Primary areas...
Which Area(s) is Most Important to YOU?
  Our Solution is designed for your
Specific Organization...
What Type of Organization are you?
Site Map Privacy Careers Contact Us
2000-2008 Copyright Customer Experiences Inc. All Rights Reserved.
Buy the Book
    Get the book that tells you how to deliver TOTALLY AWESOME Customer Experiences...TODAY!    
  Related Information
Check out our BLOG to read about new and exciting developments in the area of building Loyalty!

Tell us what you think - give us your Comments
    Learn More    
    Talk to an expert, see how well your organization is performing or subscribe to our information    
The Red